Privacy policy
Effective Date: May 2026
At Selvian LLC ("Selvian," "we," or "the Company"), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website, make a purchase, subscribe to our communications, or otherwise interact with our services.
By using our website, you consent to the practices described in this policy.
1. Information We Collect
Information you provide directly: when you place an order, complete a form, or contact us, we may collect your name, billing and shipping address, email address, phone number, payment information, purchase history, product preferences, and any other information you choose to share.
Information collected automatically: when you browse our website, we automatically collect your IP address, browser type and device information, pages visited and time spent on the Site, cookie and tracking technology data, and information about your interactions with our ads and marketing campaigns.
2. How We Use Your Information
We use the information we collect to:
• Process, manage, and fulfill your orders.
• Securely handle payments, returns, and exchanges.
• Provide customer support.
• Send order status updates and tracking notifications.
• Improve our website functionality and shopping experience.
• Detect and prevent fraudulent activity.
• Send promotional offers and brand updates (with your consent).
• Comply with applicable legal and regulatory obligations.
3. Email and SMS Marketing
With your consent, we may send you promotional offers, new product announcements, abandoned cart reminders, and order-related updates.
You may opt out at any time by clicking the unsubscribe link in our emails, replying STOP to any SMS message, or contacting us directly.
4. Sharing of Information
Selvian LLC does not sell your personal information to third parties. We work with trusted service providers for payment processing, email and SMS marketing, shipping and logistics, analytics, advertising, and web security. These third parties are authorized to use your data solely to perform services on our behalf. We may also disclose information as required by law or to protect our legal rights.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to remember your preferences, improve Site performance, analyze user behavior, and deliver relevant advertising. You may manage or disable cookies through your browser settings at any time.
6. Data Security
We implement industry-standard security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
Please note: no method of internet transmission can guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill legitimate business purposes, resolve disputes, comply with legal obligations, and prevent fraud. When no longer needed, your information will be securely deleted or anonymized.
8. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
• Request access to the personal data we hold about you.
• Correct or update inaccurate information.
• Request permanent deletion of your data.
• Restrict certain uses of your information.
• Withdraw your consent to marketing communications at any time.
To exercise any of these rights, please contact us at: info@selviancare.com
9. Children's Privacy
Our products and services are intended solely for adults and are not directed at individuals under the age of 16. We do not knowingly collect personal data from minors.
10. External Links
Our website may contain links to third-party platforms. Selvian LLC is not responsible for the privacy practices or content of those external sites. We encourage you to review their policies independently.
11. State-Specific Privacy Rights (Including California)
Residents of certain U.S. states, including California, have additional consumer privacy protections under applicable state law. These rights include requesting detailed information about data collected, opting out of targeted advertising, and requesting deletion or correction of your data. To submit a formal request, please contact us at: info@selviancare.com
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.
Contact
Selvian LLC
US Support: support@selviancare.com
International Support: international@selviancare.com